Position Summary
The Accounts Receivable/Cash Application Specialist is responsible for posting and distributing deposits and maintaining customer records. This role requires a self-motivated team player with the ability to multi-task within multiple software applications.
Position Responsibilities:;
- Post line-item check, wire, or ACH payments to customer accounts within 24 hours of receipt.
- Apply Lockbox, Credit Card, Direct Deposit, and Intercompany payments for multiple accounts.
- Review and apply unapplied payments/credits on accounts.
- Participate in department projects and take an active role in assisting and driving quality improvements, processes, and initiatives.
- Month-end closing process to ensure all tasks are completed in a timely manner and also adhering to set deadlines.
- Maintain organized electronic files of all accounts receivable documentation as required.
- Special projects as needed and other duties as assigned.
- Work to AR targets, monitor performance through AR KPIs review, identify trends and initiates change to improve performance where needed
- Deal with escalations from customers and other departments.
- Analyze and provide a root cause and a correction action plan for all aging unapplied receipts
Requirements:
- Critical thinking and problem-solving skills are required
- Excellent communicator both written and verbal, and ability to communicate effectively with all levels of the business
- Advanced Excel
- Logistics industry experience is a plus
- NetSuite and/or Oracle Fusion experience a plus – including saved searches, formulas, reporting
- Experience working with multiple legal entities, multiple locations
- At least two to three years specialized Accounts Receivable experience in a computerized environment supplemented by additional years of computer work experience
- Accurately and efficiently perform cash applications.
- Detailed oriented.
- Ability and willingness to learn quickly.
- 2+ years of cash application experience desired.
- Must be able to work in a fast-paced environment with constant deadlines.
- Must be willing to work independently and also willing to work within the team.
- Must have a positive attitude and willing to adapt to changing circumstances.